Emirates’ Knowledge-driven Inflight Service (KIS) System has been recognised with the Editor’s Choice Award by the Corporate Publishing International (CPI).
The KIS system and tablet, which was developed by Emirates’ Group IT in partnership with Microsoft and HP, enables cabin crew to operate with greater efficiency and provide a more personalised service to its customers.
Created exclusively for Emirates, the technology places flight, staff and passenger-related information into the hands of Emirates’ cabin crew. This enables the team on board to respond dynamically to operational and customer needs and deliver a heightened level of service.
The CPI Award was presented during the CNME ICT Achievement Awards ceremony which celebrated Middle East’s technology leaders who have pushed the boundaries of technology, bolstering their company’s performance and enabling growth.