Workers are working round the clock to restore internet, phone and TV services to hundreds of people around Siġġiewi after GO cables were accidentally severed by a contractor.
The incident happened over the weekend and GO said it had engaged sub-contractors to help its staff repair the network as quickly as possible. Some services have already been restored.
GO CEO Nikhil Patil expressed his apologies to consumers.
“Regrettably, we suffer at least two incidents a week that are the result of unrelated third parties, mostly due to construction works. Thankfully, not all are as critical as that experienced this weekend, however this does cost us hundreds of thousands of euros every year, however of greater concern to us is the inconvenience to our customers,” said Mr Patil.
GO said that in the next few days it will be reaching out to its impacted customers with a gesture of goodwill for the inconvenience caused.