Still no voucher for low-energy bulbs

I wish to strongly complain about the way the government scheme for changing light bulbs has taken a roundabout turn in my case.

I read on this paper that many a time consumers who did not receive their voucher for low consumption bulbs were so aggrieved that they went in person to different departments to lodge their complaint. More often than not, they were happy to receive the bulbs within a reasonable time.

I opted to complain via the phone number advertised at the time. I have heard nothing since, albeit having followed up even through a letter in this paper and having been duly advised (in return) to wait until the end of January to expect some kind of outcome.

As I had already explained, I changed (nearly) all but five bulbs inside my household to low consumption bulbs and LED lights and I would be quite happy if I should experience a drop in my consumption, although my bill will not be likewise. So far, however, I am still without the bulbs to which I am entitled under the government scheme.

In order to reduce energy consumption, I am not using a chandelier which has the old bulbs in it. For Pete's sake, when am I going to be credited with my bulbs?

All I ask is for the kind gentleman at the Malta Resources Authority, Sinclair Borg, to contact me once and for all to say that my file has been examined and that the bulbs will be sent to me (obviously through some form of letter) within a short time frame, nothing else. I hope this letter will be seen to now.