Bank of Valletta warned customers on Thursday that it would never request their details through any channel, especially social media platforms.
The bank said it had received reports that customers were receiving requests on Facebook, purportedly from Bank of Valletta, to send a photo of their bank cards and their ID cards.
"This is a scam," the bank said.
"We are urging our esteemed customers to be wary of such scams and to contact BOV's customer service centre on 2131 2020 for further information or clarifications".