I received the attached bill for two months. A total of 91 cubic metres of water were charged at €21,450.72. Imagine had it been on a direct debit mandate and they deduct that amount from your bank account!

I doubt this is an isolated case. It’s a disgrace. I will not attach the e-mail I sent Smart (not) Utilities regarding this matter as it would not be published anyway.

However, the public should be advised to check their water and electricity bills thoroughly before they pay and also to monitor the direct debit payments.

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