The Emirates Group announced its 32nd consecutive year of profit, against a drop in revenue mainly attributed to reduced operations during the planned DXB runway closure in the first quarter, and the impact of flight and travel restrictions due to the COVID-19 pandemic in the fourth quarter.

Released in its 2019-20 Annual Report, the Emirates Group posted a profit of $456 million for the financial year ended March 31, 2020, down 28 per cent from last year. The group’s revenue reached $28.3 billion, a decline of five per cent over last year’s results. The group’s cash balance was $7 billion, up 15 per cent from last year mainly due to a strong business performance up to February 2020 and lower fuel cost compared to the previous year.

Due to the unprecedented business environment from the ongoing pandemic, and to protect the group’s liquidity position, the group has not declared a dividend for this financial year after last year’s dividend of $136 million to the Investment Corporation of Dubai.

Sheikh Ahmed bin Saeed Al Maktoum, chairman and chief executive, Emirates Airline and Group, said: “For the first 11 months of 2019-20, Emirates and dnata were performing strongly, and we were on track to deliver against our business targets. However, from mid-February things changed rapidly as the COVID-19 pandemic swept across the world, causing a sudden and tremendous drop in demand for international air travel as countries closed their borders and imposed stringent travel restrictions.

“Even without a pandemic, our industry has always been vulnerable to a multitude of external factors. In 2019-20, the further strengthening of the US dollar against major currencies eroded our profits to the tune of AED 1.0 billion, global airfreight demand remained soft for most of the year and competition intensified in our key markets.

“Despite the challenges, Emirates and dnata delivered our 32nd consecutive year of profit, due to healthy demand for our award-winning products and services, particularly in the second and third quarters of the year, combined with lower average fuel prices over the year.

Every year we are tested on our agility and ability

“Every year we are tested on our agility and ability. While tackling the immediate challenges and taking advantage of opportunities that come our way, our decisions have always been guided by our long-term goal to build a profitable, sustainable, and responsible business based in Dubai.”

In 2019-20, the group collectively invested $3.2 billion in new aircraft and equipment, the acquisition of companies, modern facilities, the latest technologies  and employee initiatives, a decrease following last year’s record investment spend of $3.9 billion. It also continued to invest resources towards supporting communities, environmental initiatives, as well as incubator programmes that nurture talent and innovation to support future industry growth.

At the 2019 Dubai Air Show in November, Emirates placed a $16 billion order for 50 A350 XWBs, and a $8.8 billion order for 30 Boeing 787 Dreamliner aircraft. With first deliveries expected in 2023, these new aircraft will add to Emirates’ current fleet mix  and provide deployment flexibility within its long-haul hub model. In line with Emirates’ long-standing strategy to operate a modern and efficient fleet, these new aircraft will also keep its fleet age well below the industry average.

Dnata’s key investments during the year included: the significant expansion of catering capabilities in North America with the opening of new operations in Vancouver, Houston, Boston, Los Angeles and San Francisco. dnata also completed the purchase of the remaining stake in Alpha LSG, to become the sole shareholder of the UK’s biggest inflight catering, on-board retail and logistics company.

Across its more than 120 subsidiaries, the group’s total workforce remained nearly unchanged with 105,730 employees, representing over 160 different nationalities.

Sheikh Ahmed said: “In 2019-20, we were steadfast with our cost discipline while investing to expand our business and revenues opportunities. Through ongoing reviews of our work structures and the implementation of new technology systems, we’ve improved productivity and retarded manpower cost increases. As the pandemic hit, we’ve taken all possible measures to protect our skilled workforce, and ensure the health and safety of our people and our customers. This will remain our top priority as we navigate a gradual return to operations in the coming months.”

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