Updated December 14, 6.40am
GO customers in 15 southern localities lost mobile and internet connectivity on Friday, with the company saying a third party contractor had cut through their fibre cable network.
This is the second GO outage in as many days.
Works to restore services continued through the day and into the night as two teams of company technicians braved the wind and rain and worked to restore services.
In a post on Facebook, the company announced that the fault happened in Żejtun and had affected over half a dozen areas across the country.
GO said that, Żejtun, Żabbar, Bulebel, Senglea, Cospicua, Vittoriosa, Gudja, Fgura, Għaxaq, Ħal Far, Ħal-Farruġ, Luqa, Marsa Industrial Estate, Żebbuġ and Siġġiewi, were all affected.
Three cables were damaged by the works, which cut through hundreds of strands of fibre. The first cable was fully repaired by 9pm, with technicians then focusing on restoring the other two.
Repair works were complicated by rainfall, which introduced water into the underground area where works had to be undertaken.
"Each fibre, which is the width of a strand of hair, has to be delicately and precisely matched and fused with the same fibre strand it was connected to before the cut," the company explained as it worked to keep customers informed of progress.
GO apologised for the inconvenience and thanked customers for their patience.
The incident comes less than 24 hours after GO’s mobile and internet services were down due to a “major cut,” which affected thousands of customers.
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