Today speed is more important than ever. How fast a company can innovate, bring new products to markets and acquire new customers defines not only its success but its very existence. This is especially important for such a small country like Malta, where local companies must compete with global enterprises to gain competitive advantage.
New technologies, like SaaS, mobile, IoT and cloud enable companies to move faster and work more efficiently, but also put high demand on companies’ IT departments.
Mike Randall, CEO of Ricston notes how: “A new generation of owners and managers of companies in Malta understand their inability to innovate when so much of their time is spent supporting existing applications and balancing between the ever-present demand for change and the real desire and need to break the status-quo.”
Companies implement new technologies, but not from scratch and therefore they have to deal with both existing and legacy systems.
“Spaghetti integrations, ‘locked’ data and technical debt are only a few of numerous challenges of legacy infrastructure Maltese companies currently have in place,” says Ricston’s senior solutions architect Kevin Jervis.
“Many organisations who understand these challenges and have embraced the need to change are struggling with the ‘how?’ question,” adds Mr Randall, going on to point out “the core to the change is indeed the digital transformation which assumes both a technological and organisational shift.”
Digital transformation won’t happen instantly – it is a journey that implies four main steps.
First is legacy modernisation. This gives instant access to data and establishes connectivity in all company’s systems resulting in higher efficiency and delivery on immediate business requirements.
The second step is insightful connectivity – this escalates connectivity beyond back end systems to customers and partners through multiple endpoints and apps and gives insights to decision makers that reveal limitless opportunities to enhance the customer experience, open up new monetisation channels and improve business processes.
The third step is connectivity fabric, which prepares your IT systems for infinite business expansion by gaining control over mission critical IT and enabling of intelligent information management.
The final step is composable enterprise – a future proof and self-sufficient IT system where each building block is easily replaced, or re-used depending on ever-changing needs of the business.
There are different technologies and ways to pursue digital transformation.
“At Ricston, we are strong advocates of API-led connectivity approach and composable integration architecture,” stresses Mr Randall.
“We understand the challenges of change, and through close engagement with customers across many verticals, successfully guide organisations through their journey,” he concludes.
New technologies are equipping teams with tools that enable transformation, but the real change won’t happen without breaking path dependency and embracing new operating models. So are you ready for a digital transformation?
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