▪ Private sales are not regulated by consumer legislation as the latter only covers business-to-consumer transactions.

▪ Buyers of second hand goods from private sellers should ensure that any damages or faults that used products may have are pointed out to them.
▪ Buyers should request to see and inspect the item for sale before concluding the purchase.

▪ When payment is done online, buyers should use a secure payment service that offers the buyer protection.

▪ Too good to be true deals should not be trusted.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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