▪ An extended warranty provides protection for breakdowns of products after the standard guarantee expires.

▪ Before paying an additional cost for an extended warranty, consumers should carefully read its terms and conditions of use.

▪ Consumers are responsible to shop around and compare products with different standard warranties as these may provide the same benefits as extended warranties.

▪ An extended warranty should only be purchased when it provides additional protection than that established at law.

▪ Consumers cannot be obliged by sellers to buy an extended warranty.

▪ Legal action may be taken by consumers if sellers fail to provide any of the benefits promised in the guarantee.

Malta Competition and Consumer Affairs Authority
Office for Consumer Affairs
Mizzi House,
National Road,
Blata l-Bajda
HMR 9010

Freephone: 8007 4400
Tel: 2395 2000
Enquiries: info@mccaa.org.mt
Consumer complaints: fair.trading@mccaa.org.mt
Website: www.mccaa.org.mt

MCCAA office hours for the public:
Monday to Friday from 8.30am to 12.30pm

European Consumer Centre Malta
(For complaints against traders in other EU states)

47A, South Street,
Valletta.
VLT 1101

Monday to Friday from 8.30am to 3pm.

Tel: 2122 1901
E-mail: ecc.malta@gov.mt

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