If a consumer sells a property, is she entitled to reclaim part of a deposit she paid for electrical and plumbing works commissioned if they had not been undertaken up to the point of sale?
The case follows a price hike in September when broadband speeds were increased
A couple decided to cancel their booking of a cruise and ask for a full refund of their deposit after a single port stop was cancelled from the itinerary.
A key difference between them lies in the potential costs involved
Under the new GPSR, manufacturers, importers and distributors have clearer obligations regarding product recalls
Dispute referred to Consumer Claims Tribunal after trader refuses consumer’s request for a refund.
A consumer asks whether a shop can refuse to let her pay for a €20 dress using a €50 voucher
Complaints continue to impact bank following a problematic IT upgrade
European Commission biennial report monitors consumer sentiment across the EU, Iceland and Norway
While, at face value, price differences may initially appear to be unfair or unjustified, they are often a natural and expected outcome of market forces at work
An EU-wide screening of online second-hand traders finds over half were potentially violating EU consumer protection laws
Presentations on consumer-related issues at MCCAA public information stand near Parliament Building, Valletta, on Friday, March 14
EU regulation 261/2004 applies to all airlines operating in the EU and to flights by EU-licensed airlines from outside the EU to an EU member state
Once consumers agree to pay a deposit, the sale is considered confirmed and legally binding
Consumers can return them to repair defective part or exchange them for a safe replacement
Before paying for this added protection, consider the type of remedies provided, and the likelihood of using it
Local cauliflower, carrots, and onions on Lidl's shelves as from Thursday
Bureau protects American consumers from corporate misconduct
Goods must be delivered within 30 days from the sales contract date unless a different timeframe is agreed
The product comes in 100g, 400g and 1kg packs
The lights could give electric shocks, the consumer watchdog said
Company may also need 'external funding' in the future, despite its recycling success
Trader did not accept liability, alleging the damage was caused by gypsum works carried out after installation
The odometer racket dates to 2019
When buying from a business or professional trader, your consumer rights are similar to when you buy brand-new items
While terms can be agreed verbally with the service provider, it is better that they are written in a formal sales contract
Combining knowledge of one’s legal rights, patience and persistence can often result in a satisfactory outcome
Whether or not you are entitled to more than a credit note depends on various factors
Retailers may adjust their return policies during sales, particularly in cases where consumers change their minds
Fast charging speeds to be standardised
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